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Low Slope, High Standards. Flat Roofing from the Pros Who Know.

Flat roofs demand more than surface-level solutions. At Custom Installations, we treat flat roofing like the high-performance system it is — with premium materials, expert prep, and flawless integration with your building’s envelope.

Whether for a modern home addition, light commercial space, or architectural detail area, we design and install flat roofs that stand up to Chicago and Milwaukee’s harshest seasons — without compromising on curb appeal.

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By clicking "Submit", you agree to have Custom Installations contact you about a free estimate and keep you informed about sales in the future. We may use an auto-phone system to contact you by phone or text. You do not need to make a purchase or submit this form but instead can call (847) 932-4500 to arrange for a free estimate. Please be aware that all calls are recorded for quality and safety purposes. Privacy Policy

Our Certifications & Trusted Brands

Our Preferred Flat Roofing Solutions

We work with industry-trusted materials and membranes that offer long-term protection and proven performance.

Roof Coating

Modified Bitumen Systems

Ideal for residential and light commercial builds, offering durability and ease of maintenance.

Roll of EPDM material used in roofing and automotive applications, EPDM

EPDM (Rubber Membrane)

Flexible, weather-resistant, and excellent for roof decks or large low-slope surfaces.

Drone-captured images of commercial buildings with asphalt shingles and TPO membrane roofs on a sunny day

TPO (Thermoplastic)

Energy-efficient and heat-reflective — a smart option for modern flat roofs.

PVC commercial flat roof

Flat Roofs Only Perform When Installed as a System

A flat roof is only as good as its prep and drainage. We approach every flat roofing project as a complete system — from substrate to scuppers.

What that includes:

Why Choose Us for Your Flat Roofing Project

Flat roofing isn’t a side service — it’s part of our core expertise. We’ve installed hundreds of low-slope systems for high-end homes, modern additions, commercial walkways, and historic restorations.

Why Flat Roofing Is a Smart Investment for Midwest Homes

TPO Flat Commercial Roof With Metal Panels

Built to Handle Snow, Rain & Ice Dams

Properly designed flat roofs handle water as efficiently as pitched systems — and we ensure every detail supports long-term drainage performance.

Clean Lines for Modern Homes

Flat roofing helps achieve that sleek, contemporary look — ideal for modern architecture, rooftop decks, and minimal elevations.

Roof Coating

Low Profile, High Efficiency

Pair your flat roof with the right insulation package and you’ll enjoy energy savings and reduced heat gain — especially with TPO or reflective coatings.

Minimal Maintenance. Major Peace of Mind.

Flat roofs are easy to inspect and maintain, and when properly installed, can outperform traditional steep-slope systems in life span and reliability.

Seamless white PVC commercial flat roof

Built to Work with Skylights, Decks & Edge Metal

Our team designs every flat roof with the details in mind — including integration with railing systems, decking, edge trim, and more.

“Most Roofers Cut Corners on Flat Roofs. We Don’t.”

Flat roofing takes more than rolled membrane and a few screws — it requires planning, slope design, water control, and skilled installation. At Custom Installations, we build flat roofs that solve problems, not create them.

About Custom Installations, Inc.

We’re a second-generation, family-operated company built on one core belief:

Craftsmanship matters. Always has, always will.

With deep roots in Chicagoland and Metro Milwaukee, our team has served homeowners, architects, and builders since 1969. From small repairs to historical restorations, we deliver consistent, high-quality results.

Masterson Cedar Shake

Our Completed Projects

Explore our past work in your neighborhood.

Hear From Homeowners Like You

Discover what real homeowners are saying about their experience with us. From start to finish, our team is committed to delivering quality, reliability, and results you can trust.

Greta Harrris

John Robinson & crew was a pleasure to work with: very professional, respectful & competent. They kept me informed of their work schedule at all times & even went the extra mile to address a vent issue that I did not know I had. I would highly recommend using Custom Installations for their quality of work & making the customer feel at ease answering every question. Very satisfied.

Carol Ann B.

My garage I had vinyl siding was done in one day . They did a great job I am so happy i had it done. the crew were working hard all day and the project manager, John Robinson, came often to check on the work. I will recommend this company to my friends.

Jonathan J.

John Robinson at Custom Installations was a pleasure to work with from beginning to end. He was extremely responsive, collaborative and nice, which is rare these days. His team worked diligently for nearly a month. Overall, it was a great experience to work with John and his team at Custom Installations.

Denali

Had Custom installations redo the entire exterior,(hardie board) roof, and gutters of our home and the results were great! Very professional and organized. Whenever I had a concern or question, my point of contact and project lead, John was an invaluable resource and took care of any issues or questions immediately. I was very impressed with his knowledge and ability to communicate my concerns and wants to whatever crew was working for the entirety of the project. Would definitely recommend and use custom installations on future projects.

Ryan Chitwood

I was in need of a metal crew that could do very high end copper work and was recommended this company by a major national player that owns a company in Denver, Co. The people at Custom Installations were amazing from start to finish, literally. They traveled here during the week for work and were so careful and respectful. Their copper/metal work is as good as I have ever seen. They just completed the most beautiful roof we have ever done for a homeowner. Their communication was fluid and consistent and we had zero issues. For a job with a ticket that size, we needed this to be a smooth process and Custom Installations Inc knocked it out of the park for us. Thank you guys!

Rob

Custom Installation was great to work with through this whole process. From the beginning, Ted Aydt Was very professional and thorough with the bid and immensely helpful with the insurance issues. On the job, the whole crew was great and so respectful. John Robinson was The project manager and always kept us up-to-date as did the office staff. I would definitely recommend them for your roofing job.

Will Lynn

Our old siding and part of our garage where damaged due to a storm which resulted in our house needing to be completely re-sided and part of the garage roof replaced. We chose Custom Installation not only for the quality of their work but their skilled teams knowledge of insurance claims. Bruce truly made this entire process as smooth as possible. We could lot be happier with how our house turned out.

Jacob Rosenfeld

We just hired Custom Installations to re-side & re-roof my home. We chose James Hardie, Board & Baton siding. The Custom Installations team was awesome, from my sales contact, Brad Hironimus, to the installers. Despite the house being originally constructed in the 1960's, it now looks brand new and I expect will further stand the test of time. The foreman assigned to our job, John Robinson, was exceptional. He was extremely responsive and always arrived on site with a great attitude. Whenever I had questions or concerns, he was easy to reach and successfully drove the team into delivering a fantastic result. I would definitely refer the Custom Installations team to anyone looking to improve their home.

Robert Tschurtz

We recently had a new asphalt roof installed on our residence here in Wisconsin. Mr. Pohlman and his crew were professional, timely, and exacting in the quality of their work. The project started and ended on time with no issues. Our property was left in the same condition as when they started. Mr. Pohlman was always available by email and personal cell phone for any questions, and personally on site. Overall, an excellent experience all the way around. Very rare these days.

Brett Paschke

The roof looks great and communication from Kevin and team was excellent throughout. Bob and the onsite team were up on the roof in below zero weather getting the job done.

David Held

Danny was able to arrange for contractor to remove the solar panels. He and his crew did a great job reroofing our home.

Jonathan Jonas

John Robinson at Custom Installations was a pleasure to work with from beginning to end. He was extremely responsive, collaborative and nice, which is rare these days. His team worked diligently for nearly a month. Overall, it was a great experience to work with John and his team at Custom Installations.

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What Homeowners Ask Us Most

How long does a flat roof typically last?

With proper installation and materials, flat roofs can last 20–30 years or more. We install systems designed for long-term performance, and we back full replacements with a lifetime workmanship guarantee.

It depends on your needs. TPO is a popular choice for its energy efficiency and seam strength, while modified bitumen offers great durability for smaller structures. We’ll recommend the right solution based on your property, usage, and budget.

Not if it’s done right. Our installs include proper slope correction, tapered insulation, and custom drainage solutions (like internal drains, scuppers, or gutters) to ensure water flows off — not in.

We offer targeted repairs when the issue is localized and the rest of the system is sound. If the membrane is nearing the end of its life or has widespread damage, we’ll walk you through a replacement plan.

Not more — just different. We recommend periodic inspections to clear debris, check drainage, and reseal vulnerable areas. With this care, flat roofs stay reliable year after year.

Ask Question

Got More Questions?

We’re here to help. Whether you’re unsure about roof types, warranty details, or what to expect during installation—we’ll walk you through it all with zero pressure.

Give Us a call.

Want answers fast? Talk directly with our team — no call centers, no runaround. We’re here to help with quotes, questions, and urgent service needs.

We’ll call you.

Prefer we reach out? No problem. Just share your info and we’ll give you a call — usually within the same business day.

Custom Quote

Tell us a bit about your project and we’ll send you a detailed estimate — no pressure, no obligation. Just clear, honest pricing from people who know what they’re doing.

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FAQ's Form

Can’t find your answer? Send us your question below.

By clicking "Submit Question", you agree to have Custom Installations contact you about a free estimate and keep you informed about sales in the future. We may use an auto-phone system to contact you by phone or text. You do not need to make a purchase or submit this form but instead can call (847) 932-4500 to arrange for a free estimate. Please be aware that all calls are recorded for quality and safety purposes. Privacy Policy

Free Estimate!

No spam. No obligation. Just straight answers and a clear quote.

By clicking "Submit", you agree to have Custom Installations contact you about a free estimate and keep you informed about sales in the future. We may use an auto-phone system to contact you by phone or text. You do not need to make a purchase or submit this form but instead can call (847) 932-4500 to arrange for a free estimate. Please be aware that all calls are recorded for quality and safety purposes. Privacy Policy