Frequently Ask Questions
Helping You Make Informed, Confident Decisions
Have Questions Before Getting Started?
Here are answers to some of the most common things homeowners ask us before scheduling an estimate. We believe in transparency, clear communication, and no-pressure conversations from day one.
What types of roofing and exterior services do you offer?
We specialize in roofing, siding, gutters, and custom architectural sheet metal. That includes everything from full roof replacements to copper gutter systems, historic restoration, and custom-fabricated details. Our team is certified with GAF, Brava, DaVinci, and more.
Do you offer free estimates or inspections?
Yes — we offer 100% free, detailed estimates and storm damage inspections. Every proposal is customized with no high-pressure tactics, and we’ll walk you through options based on your home’s needs and budget.
Are your crews licensed and insured?
Absolutely. We are fully licensed, bonded, and insured in both Illinois and Wisconsin. Our crews are trained and manufacturer-certified, and every project is managed by a dedicated Site Superintendent for quality and accountability.
When should I consider replacing my roof?
After the heavy hailstorms we get in Lake Forest, you should consider roof replacement if shingles curl, crack, or go missing. Water stains, leaks, and roofs over 20 years old also indicate it’s time.
Should I replace my roof before selling my house?
In Wilmette and Glenview, buyers often expect updated exteriors. Replacing an aging roof before listing improves curb appeal, supports higher offers, and reassures buyers about long-term property maintenance.
How much does a new roof cost?
In Chicagoland, a new roof typically starts around $15,000. The cost varies with size, slope, and materials—premium options like cedar or slate are higher but offer exceptional durability and beauty.
How much does it cost to repair a roof?
Roof repairs in Lake Forest usually start at around $750. Prices increase with storm damage severity, roof accessibility, and materials, averaging between $1,500 and $3,000 for most professional repair projects.
How long does a roof last?
In the Midwest climate, asphalt roofs last 20–25 years, cedar about 30, and slate over 75. Regular inspections and maintenance help maximize lifespan despite seasonal temperature swings.
How Long does it take to replace a roof?
Most homes in Glenview take us about one to two days to complete a full roof replacement. Larger or more complex projects may extend to three days, depending on weather and materials.
How do I prepare for a roof replacement project?
Before roof work begins, clear your driveway and attic, and secure valuables. We handle all Glenview dumpster permits and site preparation, ensuring your property stays organized and disruption-free.
How do I know which type of roof is the best choice for my home?
In Chicagoland’s variable climate, asphalt shingles are a reliable, cost-effective choice. For upscale homes, cedar or slate roofing offers unmatched beauty, insulation, and long-term resistance to seasonal temperature changes.
What kind of roof is the cheapest?
Asphalt shingles are the most budget-friendly option we install. They offer excellent performance for their cost, easy maintenance, and solid protection against the North Shore’s seasonal weather.
What type of roof lasts the longest?
Slate roofing provides the longest lifespan—often exceeding 75 years in the Midwest climate. It resists heavy snow, hail, and heat, offering enduring elegance and minimal long-term maintenance.
How do I know if I need a new roof or roof repair?
For Lake Forest homeowners, we offer free roof inspections to determine whether a full replacement or targeted repair is best. Our experts assess age, storm damage, and long-term performance before recommending a solution.
What roofing materials can I choose from?
We install premium materials from GAF, Owens Corning, and CertainTeed, including asphalt shingles, cedar shakes, and slate roofing. Each option provides durability, weather resistance, and tailored aesthetics for Midwest homes.
What is the best roofing material?
In Lake Forest’s climate, asphalt shingles deliver excellent performance and value. For luxury properties, cedar and slate offer a timeless appearance and superior protection against humidity, snow, and high winds.
How do I choose the right roofing material?
Homeowners in Lake Forest often follow HOA guidelines requiring specific styles or colors. Our team helps match materials to architectural details, ensuring your new roof complements neighborhood standards and design integrity.
Are there eco-friendly roofing materials I can choose from?
We offer sustainable roofing options like cool roof asphalt shingles and natural cedar shakes. These materials help reduce energy use, manage heat absorption, and support environmentally responsible home improvement.
What do roof warranties cover?
Roof warranties typically include both manufacturer and workmanship coverage. The manufacturer covers materials against defects, while our 10-year labor warranty protects your Lake Forest installation against workmanship issues.
What types of roofing warranties are available?
Custom Installations offers multiple tiers, including standard manufacturer protection and premium lifetime warranties on select GAF systems. Lake Forest homeowners can also receive extended labor coverage with qualifying roof packages.
How does roof warranty work?
After installation, we register your warranty and provide full documentation for future reference. Our Lake Forest team remains available for inspections or warranty claims, ensuring continued protection and prompt service.
Will homeowners insurance pay for a new roof?
We frequently assist Lake Forest residents with storm damage claims. Our team works directly with local insurance adjusters to document hail, wind, or impact damage and ensure fair coverage for qualified replacements.
How do I choose a roofing contractor?
Look for a contractor with long-standing experience and manufacturer certifications. Custom Installations has served Lake Forest for over 50 years, providing GAF Master Elite craftsmanship and trusted local expertise.
Have Questions Before Getting Started?
Let’s talk. We’re happy to answer anything you need — no pressure, just straight answers from a team that’s been doing this for over 50 years.
