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Frequently Ask Questions

Helping You Make Informed, Confident Decisions

Have Questions Before Getting Started?

Here are answers to some of the most common things homeowners ask us before scheduling an estimate. We believe in transparency, clear communication, and no-pressure conversations from day one.

What types of roofing and exterior services do you offer?

We specialize in roofing, siding, gutters, and custom architectural sheet metal. That includes everything from full roof replacements to copper gutter systems, historic restoration, and custom-fabricated details. Our team is certified with GAF, Brava, DaVinci, and more.

Yes — we offer 100% free, detailed estimates and storm damage inspections. Every proposal is customized with no high-pressure tactics, and we’ll walk you through options based on your home’s needs and budget.

Absolutely. We are fully licensed, bonded, and insured in both Illinois and Wisconsin. Our crews are trained and manufacturer-certified, and every project is managed by a dedicated Site Superintendent for quality and accountability.

Have Questions Before Getting Started?

Let’s talk. We’re happy to answer anything you need — no pressure, just straight answers from a team that’s been doing this for over 50 years.

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FAQ's Form

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By clicking "Submit Question", you agree to have Custom Installations contact you about a free estimate and keep you informed about sales in the future. We may use an auto-phone system to contact you by phone or text. You do not need to make a purchase or submit this form but instead can call (847) 932-4500 to arrange for a free estimate. Please be aware that all calls are recorded for quality and safety purposes. Privacy Policy